Visit our new website - Tina's Holiday Extras-All your holiday extras in one place ! Groceries Store - Baby Food - Hire Equipment - Food Packs and much more ...
          
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FAQS FAQS
Our FAQs section is designed to answer any questions you may have. Hopefully you will find the answer to your query here but if not feel free to contact us.

GENERAL - Gift Baskets, Flowers and Wine Cellar
1.)  About us ?
2.)  Is there a minimum order value ?
3.)  How do I pay ?
4.)  What’s happens if I cancel my order ? Cancellations ?
5.)  About the delivery ?
6.)  What are your delivery hours ?
7.)  Do you deliver to Hotels, Hospitals or Businnes addresses ?
8.)  Can I have your Gifts,Flowers,Wine delivered to a different address than my own ?
9.)  The order include a Greeting Card ?
10.)  Would you be able to find something not listed on your website ?
11.)  Do you guarantee my order ?

12.)  Why should I use Tina's Gift Baskets & Flowers ?

13.)  How place an order online?

14.)  About copyrights ?


1.)  About us?
Tina's is a personal and corporate Gift Baskets, Wine Cellar and Flowers service.

We understand how important it is to select the perfect gift when want to express your sentiments, feelings.
This is why we dedicate our efforts to providing innovative Gift Ideas using products of the highest quality and offered at a price you can afford.
And Portugal has an amazing collection of specialist producers and purveyors of food- great Portuguese producers of cheeses, smoked –ham, olives, seafood suppliers, a fantastic selection of dried and fresh fruit and one of the best producer of wines and more. That’s why Tina’s is different because one of our priorities is bringing you directly to your friends or family door the best and the most varied tastes of Portugal. Tina's Holiday Extras was the next phase of a planned roll out of services to help the growth of hight quality tourism in Algarve. Our Holiday Extras are designed to ensure your holiday exceeds all of your expectations.
Visit our new company Tina's Holiday Extras

Both our companies covers all Algarve.
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2.)  Is there a minimum order value ?
No.
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3.)  How do I pay ?
We accept Credit Card - PAY PAL
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4.)  What’s happens if I cancel my order ? Cancellations ?
When an order is cancelled due to circumstances beyond your control we try to be understanding and reasonable.
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5.)  About the delivery ?
We operate 7 days a week.
We offer free delivery on all orders and we deliver all over the Algarve -LAGOS to TAVIRA.


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6.)  What are your delivery hours ?
Deliveries are made - Monday to Monday 8 am to 8 pm.
Place you order 24 hours in advance; some gifts require additional delivery time.
Requests for specific delivery time will be taken and every effort will be made to fulfil your request. Don't hesitate to contact us.
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7.)  Do you deliver to Hotels, Hospitals or Business addresses ?
Yes, but include the additional information as detailed below: Hotels: Hotel name, full address, phone number, room number. Hospitals: Hospital name, full address, phone number, room number. Business: Company name, full address, working hours, phone number.
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8.)  Can I have your Gifts, Flowers, Wine delivered to a different address than my own ?
Yes. During the checkout process you will be asked for your delivery address. Simply change this address to the one you wish to have the delivery. Your selection will be delivered to the location you enter.
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9.)  The order include a Greeting Card?
Yes.Your message will be printed/hand written in a regular Greeting Card -Free of Course.
Consult our Messages Card to inspire you and make writing your Greeting Card easier.
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10.)  Would you be able to find something not listed on your website ?
We will try to fulfil specific requests, please contact us.
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11.)  Do you guarantee my order ?
Yes. All products ordered are covered by our 100% Satisfaction Guarantee. If you (or your gift recipient) are not completely satisfied with the quality of a delivered product please contact us immediately.
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12.)  Why should I use Tina's Gift Baskets & Flowers ?
Tina's offers you beautiful floral arrangements, bouquets, gift baskets and the best selection of Portuguese wine for next-day delivery all over the Algarve.
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13.)  How place an order online?
Here are the steps for new customers:
1 - Create an account or Log in - Email Address and password.
2 - After you have decided on the gift basket, flowers,groceries ... you wish to purchase click CHECKOUT. You are now ready to finalize your order, step by step.
3 - Confirm or change your shipping address - CONTINUE
4 - Choose your payment method - PAYPAL
5 - It is crucial that you provide your message, time and delivery date - CONTINUE
6 - Your order will be totalled and presented for your approval. You can edit or make changes.
7 - When you are satisfied simply click - CONFIRM ORDER
8 - Your Order Has Been Processed!
9 - Once your order has been processed successfully you will receive a Tina's order confirmation via email.
Please don't hesitate to contact us if you are any doubt !
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14.)  About copyrights ?
No permission is given by us in respect of the reproduction or use for commercial or detrimental purposes of any brand names, product names, designs and other material shown on our Website in which intellectual property rights subsist.
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